Refund policy
Dear Valued Customer, I absolutely want you to love your purchase, if there is any issue with your order (damaged, incorrect item, or misprinted) Please contact me within 21 days of purchase.
Because most of the items are made to order, we do not accept refunds or exchanges for buyer's remorse or change of mind. If an item is the incorrect size - I am happy to do an exchange within the 21-day window.
If your item(s) arrive damaged or defective, please send a photo and your order number immediately so I can resolve the issue quickly!
Items MUST be in original condition. Unwashed, unworn and with the original tags still attached!
ALL CLEARANCE AND DISCOUNTED ITEMS ARE FINAL SALE!
Exchanges or store credit will be given once the issue is reviewed and approved. Thank you so much for your understanding. I truly appreciate every single one of you for making my dream come true!
- Lindsay Hunt
- Owner and Founder of Willow Lane Country Co.
- To start a return request, you can contact us at willowlanecountryco@gmail.com
You can always contact us for any questions at willowlanecountryco@gmail.com.